FAQ

 

 

When will you be restocking your sold out shirts?

Our goal is to keep our store stocked with your favorite designs, but due to limited quantities, we may run out before you have a chance to snag one. Please follow us on social media (links at bottom of page) and subscribe to our mailing list to stay updated on new and restocked merchandise.

 

I made a mistake on my order, how can I fix it?

If an error has been made during the order process, please contact our support team for correction.  Please send a message to support@gladracket.com

 

How long will it take to receive my order?

We try our best to ship your order the same day you place it. Our processing period is typically 1-3 business days. Please allow up to 10 days to receive your order.

 

What is your pre-order policy?

Unless specified otherwise on the product page, our pre-orders will be shipped approximately 2 weeks after the pre-order period has ended. We strive to get our shirts printed and shipped out as soon as possible, so often the wait is shorter than expected.

All in-stock items ordered with your pre-order will ship when the entire package is ready for shipment.  If there is an urgent need for an in-stock item, please order on a separate transaction.

 

What is your return & exchange policy?

 

We are curently unable to accept returns or exchanges.

 

Please send questions & concerns to support@gladracket.com 

 

What if my package is lost or stolen?

We provide a tracking number with delivery confirmation with every purchase.  Should we receive a notification of a delay in transit, we will update you immediately.  Unfortunately, we cannot provide a refund or replacement order if the package is marked as delivered at your address.  

 

What kind of quality can I expect?

Our designs are printed on premium tees.  They are 100% combed & ring-spun cotton.

 

Please see sizing chart (below) for determining what size you should order

    Size
    XS
    SM
    MD
    LG
    XL
    2XL
    3XL
    4XL
    Chest
    17 1/2
    18 1/2
    20
    22
    24
    26
    28
    30
    Body Length
    27  
    28
    29
    30
    31
    32
    33
    34